Dispatching Orders
We endeavour to dispatch all orders within 1-2 business days after receipt of an order. During peak and promotional times, please allow 2 extra business days for dispatch.
We use Australia Post for our orders. We reserve the right to use an alternative carrier from time to time.
We offer free shipping on orders over $200 within Australia.
Order over $200 incur a shipping fee.
Australia Wide Shipping Costs - all prices inclusive of GST
Standard Shipping $13.50
Express Shipping $16.50
Read more on Australia Post here.
We have new stock arriving on a regular cadence. We offer a preorder on products when we have placed an order and know that the shipment is on it's way.
If you place an order and include a combination of a pre-order with one or more items we have in stock, all items will be shipped together when the pre-ordered item arrives.
If the item you are after is out of stock, please click the email notification button and we'll let you know when it becomes available.
If you have any questions please feel free to email us info@sagewellbeing.com.au
Orders are packed daily and generally shipped within 24 hours.
Express delivery is usually:
1-2 dqys within NSW, 2-3 days to Qld, Vic, SA, 2-5 days for WA, SA and NT
Standard delivery is usually
2-3 dqys within NSW, 2-4 days to Qld, Vic, SA, 2-5 days for WA, SA and NT
Delivery delays can occasionally occur and are beyond our control.
If you are concerned about the time your order is taking, please reach out to us at info@sagewellbeing.com.au
Once your order has been dispatched, you will receive a confirmation email from Starshipit with tracking information so you can keep a close eye on your package.
At this stage Sage Wellbeing only ships to Australia and New Zealand.
Shipping charges are calculated at the checkout.
Customs, Duties and Taxes:
Sage Wellbeing Co is not responsible for any customs, duties or taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.)
For more info on international orders please reach out to us at info@sagewellbeing.com.au
Once your order has been placed online, it cannot be cancelled. Please use the contact us page for any questions.
We accept Paypal, ShopPay, ZipPay, Google Pay, Apple Pay and all credit cards. For Australian customers, we offer Afterpay
Thanks for shopping with Sage Wellbeing.
We are pretty confident that you'll love the products that you've chosen from our highly curated store but if you are not satisfied within 30 days with your purchase we are happy to offer a Refund / Store Credit / Exchange.
Please email info@sagewellbeing.com.au
No, Sage Wellbeing Co is an on-line store but the beauty of that is that we are open 24 hrs, 365 days per year.
I Can’t Find The Answer To My Question Here So How Can I Get In Touch?
Please feel free to either email info@sagewellbeing.com.au or call the Founder Katie Pinnick on 0425 286 326.
To add yourself to the waitlist of a sold out item, go to the product page and click ADD TO WAITLIST. Enter your email below where it says “Add to waitlist to be notified when it is back in stock,”then click on the ADD TO WAITLIST a second time. If the item comes back in stock, we will send you an email letting you know.
We are passionate about knowledge and love to share our learnings with you. Periodically, we will also send emails letting you know about sales, new produc tand brand launches,. We also, occasionally, send personalised notes to make it easier for you to revisit products you have browsed or check out seamlessly.
Please check your spam or junk folder. To ensure delivery, add info@sagewellbeing.com.au to your contacts or mark as a safe sender. If the newsletter lands in your spam folder or junk folder, you will need to find it and mark that it is not spam. If you are a Gmail user, check your Promotions tab. Gmail has updated its inbox layout, and your goop email may be landing there—to move it to your main inbox, simply drag the message from Promotions.
You can unsubscribe by using the link at the bottom of every issue.
Sage Wellbeing is proud to support the Australian Marine Conservation Society – “Thriving Oceans For A Healthy Planet.” Learn more here - https://www.marineconservation.org.au